Random Wax Melt Candle Warmer

I sent sn email to customer service sbout this 2 weeks ago and got no response.

I've received free warmers in the past, The one sent to me does not warm up. I dont care for the writing and pictures all over it. Your previous warmers were the best, with no problems whatsoever.
I am disappointed that customer service never responded to me

WARMER

Never disappointed. Always great product and fabulous scents 😊

Wax melts only last 8 to 10 hours(in a small area) then need to be replaced. Very disappointed in these melts, will not buy again.

I love the sleek look of this candle warmer and it has the advantage of being silicone so no need for an individual silicone cup for the melts. I have purchased properly hundreds of melts from this company and am always pleasant surprised at their wonderful customer service. A+ A+